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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Will Herrington

December 30, 2025

5  out of  5
rating by Will Herrington
"Extraordinary service. .Highly qualified employees"
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amanda willms

December 14, 2025

5  out of  5
rating by amanda willms
"⭐️⭐️⭐️⭐️⭐️ I am so grateful for Craig and his entire team at the Craig Griffiths State Farm office. From the very first interaction, I felt genuinely cared for and supported. Craig and his team are incredibly knowledgeable, kind, and patient, and they truly go above and beyond when it comes to customer service. They took the time to listen to my needs, answered all of my questions clearly, and helped me find coverage that actually fits my life—not a one-size-fits-all approach. I never felt rushed or pressured, just guided and educated, which made the process feel easy and reassuring. It’s rare to find an insurance team that combines professionalism with such a warm, personal touch. I trust Craig and his team completely and feel confident knowing I’m properly covered. Thank you all for making this such a positive experience. I’m a very happy and loyal client and highly recommend this office to anyone looking for honest, attentive, and top-notch service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! Thank you again for your kind word and trusting us with your insurance needs, Craig J Griffiths "
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Randi Rusher

December 14, 2025

5  out of  5
rating by Randi Rusher
"Friendly and helpful staff. My options were clearly explained and all my questions were answered. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! Thank you again, Craig J Griffiths "
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Delanie Johnson

December 14, 2025

5  out of  5
rating by Delanie Johnson
"Been with Craig Griffiths and State Farm for years and have nothing but good things to say. Everyone in the office has been pleasant and professional during our interactions. Recommend this branch for sure."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you, Craig J Griffiths "
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Marylin Jensen

December 13, 2025

5  out of  5
rating by Marylin Jensen
"Fantastic service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! Thank you again, Craig J Griffiths "
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Randy Simiano

December 12, 2025

1  out of  5
rating by Randy Simiano
"Words can't describe how bad this branch of the agency handled things. I'm just devastated and still in shock how this agent and agency handled my mom's Will. I never gave authorization or a signature to authorize payment or use of the life insurance my Mom's left me as beneficiary my choice I told the agent no! I WOULD NOT SIGN. NEZT thing a few months went by and my signature was forged and the agent groffith closed my mom's insurance policy and authorized payment and closure of the account this agent needs to be reprimanded and held accountable."
We responded:
"Here is what actually happened. After you, your dad and sister went to the funeral home. You all signed and got the forms notarized so State Farm Life Company can send the payment directly to the funeral home for the funeral for your mom who was a very kind woman. Gregoria will be missed. The payment went from State Farm Life Company to the Funeral home directly to pay the majority of the funeral cost. There was a portion left that your sister (Belinda) paid the remaining amount. If you have any issues I would talk with the funeral home, dad and sister since all funds went directly to the funeral home. I'm sorry you feel this way, but I would reach out to your family since I have spoken with them multiple times and stated to me it was handled exactly as the paperwork stated and the direct payments to the funeral home keeps things very simple so no additional burden on the family. Wish you well. Craig J Griffiths "
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Spencer Cooper

December 7, 2025

5  out of  5
rating by Spencer Cooper
"Karla Brush is our go-to person for insurance. She has been fantastic to work with. She responds quickly and presents all the options. Thanks to her our family has no worries about insurance. Karla you are the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. Karla is amazing, If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you again for your business and taking the time to share your experience. Thank you, Craig J Griffiths "
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Kathy Perlot

October 28, 2025

5  out of  5
rating by Kathy Perlot
"Office manager Karla Bush is fantastic to help with all insurance needs. She sprinkles empathy and humor in every interaction. This is a top notch insurance agency that will work to get the consumer the best deals."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for your business and truly appreciate your comment. It fits Karla well. Thank you again, Craig J Griffiths "
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Marco Rodriguez

October 25, 2025

5  out of  5
rating by Marco Rodriguez
"German is great at what he does and has great customer service. He was also able to help my parents and walk them through insurance plans in Spanish. Highly recommend."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. I appreciate your feedback on German. Thank you again for your business, Craig J Griffiths "
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Francisco Rodriguez

October 24, 2025

5  out of  5
rating by Francisco Rodriguez
"German is great to work with and very professional, HIGHLY recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you for your business, Craig J Griffiths "
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Krista Jones

October 24, 2025

5  out of  5
rating by Krista Jones
"Let’s face it we don’t reach out to our insurance company because we are having a great day. That being said I’ve had a lot of ups and downs in my life and the one thing that has been consistent is (Karla from State Farm). She has always given me the time, sincerity, knowledge, care and attention. It’s so reassuring that when things go wrong I have the best person on my side to help me out. Thank you Karla, you really are the best!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you for business, Craig J Griffiths "
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Bianca Audelo

October 24, 2025

5  out of  5
rating by Bianca Audelo
"Excellent Customer Service! I’ve had such a positive experience with Craig and his team. Their customer service is always friendly, helpful, and incredibly knowledgeable. Whenever I’ve had a question or needed assistance, they’ve taken the time to explain everything clearly and make sure I understand all my options. It’s refreshing to work with a team that truly cares about their customers and consistently goes above and beyond. Highly recommend Ariana Audelo & other Agents in the location"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you for your business, Craig J Griffiths "
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Seth Poulson

October 8, 2025

5  out of  5
rating by Seth Poulson
"Craig Griffiths State Farm is a great place to get your insurance. Not only is State Farm the #1 insurance company with the best coverage, but Craig and his office have both a vast amount of experience and have a high level of compassion so they can both find the right coverage, but maybe more importantly they can guide you through a tough experience. That's where I've really learn to appreciate Craig and his office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Again, THANK YOU for the very nice comment, my team and I work very hard to take care of our customers especially during claim time. Truly appreciate you sharing your experience, Craig J Griffiths "
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Joel Jimenez

September 25, 2025

5  out of  5
rating by Joel Jimenez
"Thank you for the excellent service and help with saving us money! Everyone needs to see craig and Karla!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Thank you, Craig J Griffiths "
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Quang Tong Ho

September 25, 2025

5  out of  5
rating by Quang Tong Ho
"Been with them for many years. Alway been great service. Best customer service insurance in town."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! My Team and I truly appreciate the nice comment and work very hard to give that top service each customer interaction. Thank you on behalf of my team and I, Craig J Griffiths "
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Stephanie Abreu

September 19, 2025

5  out of  5
rating by Stephanie Abreu
"Son excelentes sus pólizas, las personas que están allí son amables y dispuestos a ayudar siempre, agradezco ser atendida por German siempre está guiándonos y ayudando con cada duda y situación, los recomiendo 100%👌"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help, Thank you and Gracias, Craig J Griffiths "
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Jackie Rodriguez

September 13, 2025

5  out of  5
rating by Jackie Rodriguez
"I would just like to express my gratitude for German. I recently got a new car and with a new car comes full coverage insurance. What I didn’t know is that there are different full coverage plans. Although I have my insurance through another State Farm office, German was able to help me with all the questions I had and break down the differences. I really do appreciate the time he took out of his day to do that when he could have easily told me to go to my agent. THANK YOU!😊 I’m"
We responded:
" Thank you for the kind words. German will go above and beyond to help people. Glad you got your questions answered and thank you for being a State Farm Customer. Thank you again, Craig J Griffiths "
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Miguel Garcia

September 12, 2025

5  out of  5
rating by Miguel Garcia
"A very helpful person, very friendly and he worries about the well being of the customers."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Thank you again, Craig J Griffiths "
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Viola Child

August 28, 2025

5  out of  5
rating by Viola Child
"Karla Brush is my go to girl for all my insurance needs. Even close to the end of the day Karla takes care of me."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! I appreciate you sharing your experience with us and Karla. That is why she is my Office Manager! Thank you for your business, Craig J Griffiths "
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KEVIN HAYS

July 10, 2025

5  out of  5
rating by KEVIN HAYS
"Very impressed with Karla Brush ... professional ...written comparison quotes...very pleased with my encounter...highly recommend...thank you Karla..looking forward to a long relationship"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with my State Farm office. Thank you for recognizing Karla she is amazing. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thank you, Craig J Griffiths "
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Lorena Mendez

June 4, 2025

5  out of  5
rating by Lorena Mendez
"Karla is always helpful, professional, and quick to take care of everything I need. I really appreciate the great service she provides as my State Farm representative!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. Karla takes a lot of pride in what she does, so thank you for sharing. If you ever have any questions or need assistance, we’re here to help! Thank you, Craig J Griffiths "
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Sara Cabe

May 30, 2025

5  out of  5
rating by Sara Cabe
"Craig and his team do a wonderful job with our insurance needs. They are responsive and answer all the questions we have. We are even saving money with State Farm!"
We responded:
"Thank you for your 5-star review, Sara! My State Farm team and I are happy to be your good neighbor and thank you for your business and sharing your experience. We strive to provide the service you expect! Thank you, Craig J Griffiths "
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Jessica Radillo

May 15, 2025

5  out of  5
rating by Jessica Radillo
"I have had State Farm for a while now and it's all thanks to the great customer service I have received! Ariana has been exceptional in answering any and all questions I have thoroughly and always making sure i have the best inaurance policy available to me! Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. I'm glad you have had a great experience with Ariana. she is amazing so if there is anything else we can do to help, please let us know! Thank you for your business and sharing your experience with my Agency. Thank you, Craig J Griffiths "
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Peter Martin

May 1, 2025

5  out of  5
rating by Peter Martin
"I can’t say enough great things about the exceptional service I’ve received from Becci Griffiths! She is incredibly knowledgeable, responsive, and always one step ahead when it comes to handling my insurance needs. Whether it’s answering questions, finding the best coverage options, or proactively addressing any changes, Becci consistently goes above and beyond. It’s rare to find someone so dedicated, professional, and genuinely caring. I have total peace of mind knowing she’s in my corner. Highly recommend her to anyone looking for outstanding insurance support!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Also, I appreciate the feedback regarding your experience with Becci. She truly does go above and beyond for our customers. Thank you, Craig J Griffiths "
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Helen DeConinck

April 13, 2025

5  out of  5
rating by Helen DeConinck
"I have been insured with State Farm for many years. I recently switched agents, to Craig Griffiths. He introduced me to the Drive Safe App. I was reluctant at first, but made the choice to go ahead and install the app. I am so happy that I made that choice. My latest six month renewal notice has reflected a 20 percent decrease in my premium. Thank you State Farm and Craig!"
We responded:
"We’re thankful for your feedback Helen! It’s my pleasure to assist you with your insurance needs. I'm so glad that all is working out as we discussed if there is anything else we can do to help, please let us know! Thank you for your business, Craig J Griffiths "